Lindsay Corporation
  • 08-Jan-2020 (CST)
  • Commercial
  • New York, NY, USA
  • Full Time

Position Description

Lindsay Corporation has an exciting opportunity for a Field Service Supervisor for the Infrastructure Road Zipper Program. The Field Service supervisor will be the lead person in coordinating resources for Road Zipper projects and service around the Globe. This would include training of the job site employees; deployment of barrier walls; deployment of new and lease machines; and troubleshooting and completing a solution for repair or maintenance that is needed to help support our customers.   This position will be located on the North East part of the United States and will be responsible for the Road Zipper projects in that area.  This person will be responsible for making on-going customer support visits and help with routine maintenance of machines and projects. A background in Service and supervision of service technicians in the heavy equipment industry is desired.

Responsibilities:

  • Manage, and be accountable for, the Lindsay Road Zipper Field Service team to ensure 100% completion of contract expectations for Lease and Permanent Jobs and fulfill Lindsay's vision of delighting our Customer.
  • Hold field service team accountable to established KPI's and service levels.
  • Personally, responsible for deployment projects and the On-going support of projects in the North East United states.
  • Directly interacts with customers on the job sites for Road Zipper projects.
  • Communicate in a clear and precise manner with the team and our customers
  • Be the technical expert for the customers during the deployment. Responsible for trouble shooting and determining a fix as issues arise
  • Interact with customers over the phone or in-person as needed to solve problems or provide the necessary resources to solve the issue.
  • Promotes safety in everyday actions and drives operational excellence while leading improvement projects
  • Be accountable for the accuracy and organization of our Barrier storage yards.
  • Exhibits Lindsay's core behaviors (One Lindsay, Building Trust, Customer first innovation, Un locking Creativity) both internal and external at all times
  • Other Duties as assigned

Minimum Qualifications:

  • Required Bachelor's degree in engineering or related field; Or equivalent experience
  • Requires a minimum of 5 years of management experience of a service team.
  • Experience related to Road Zipper Operations preferred
  • Experience working with customers as a main point of contact
  • Experience leading customer projects or leading a project.
  • Experience with Electro-mechanical and hydraulic systems a plus
  • Road safety or construction experience is preferred
  • Ability to work independently or as part of a team
  • Strong organizational skills and ability to adapt to changing priorities

Physical Requirements:

  • Repetitive heavy lifting up to 50 lbs.
  • Long periods of standing, stooping, bending, and climbing
  • Exposure to different elements including; heat, cold, wet and dry conditions, excessive noise and various types of chemicals used in a shop
  • 50% to 70% travel, including international upon request

Lindsay Corporation is a global company, headquartered in Omaha, Nebraska, focused on providing irrigation and infrastructure solutions to meet the needs of a growing population. As one of the world's leading providers of irrigation and water management, its Zimmatic systems are operating in more than 90 countries. Lindsay Corporation's infrastructure division offers a wide range of products that aid in roadway maintenance and transportation safety. Since 1955, Lindsay Corporation has been at the forefront of research and development of products and services designed to meet the needs of a constantly evolving world.

What makes Lindsay unique?

  • Committed to sustainable practices to save energy and use fewer resources daily
  • Dedicated to innovation to achieve growth through advanced technology
  • Locations across the US and internationally
  • Teamwork, employee appreciation, stable career path, and growth opportunities

Lindsay Corporation is an Equal Opportunity/Affirmative Action employer and maintains a drug free workplace. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Lindsay Corporation
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