Lindsay Corporation
  • 02-Jul-2018 to 31-Aug-2018 (CST)
  • Customer Service
  • Olathe, KS, USA
  • Hourly
  • Full Time

Elecsys Corporation provides innovative machine to machine (M2M) data acquisition and industrial Internet of Things (IoT) communication technology solutions for critical industrial applications worldwide. Primary markets include energy production and distribution, agriculture, water management, safety and security systems and transportation. The Elecsys culture values innovation, reliability, quality, and customer support. Elecsys is subsidiary of Lindsay Corporation (NYSE: LNN) based in Omaha, Nebraska.

We are currently seeking a Service Department Coordinator to join our fast growing team. The Service Department Coordinator will be responsible for coordinating all service and repair activities for all Elecsys RMAs.  The ideal candidate is highly motivated, able to follow procedures and perform duties with little supervision. Attention to detail is extremely important.

Primary Responsibilities:

  • Adherence to company policies and procedures.
  • Logging all equipment received and shipped in RMA database.
  • Prepare shipping manifests for returning product to customers.
  • Prepare Time & Material quotes and send to customers.
  • Work directly with customers to answer questions about turn-times, status, and cost.
  • Participates and contributes in the Quality Improvement Process.
  • Takes care of company assets and performs other duties as assigned.
  • Miscellaneous duties as required.

Knowledge, Skills, and Abilities:

 

  • Basic understanding of electronics preferred.
  • Regular and predictable attendance is required.
  • Experience with Customer Service required.
  • Excellent PC Skills required, including knowledge of Microsoft Excel, Word, and Database Entry. Experience with Syspro Order Entry preferred.
  • Experience with International Shipping requirements preferred.
  • Experience with electronic manufacturing and repair preferred.
  • Previous experience as a Service Department coordination preferred.
Lindsay Corporation
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